Please login or create an account to access the Customer Support Portal

What you can do here

  • Create a ticket for account, billing, setup, or troubleshooting questions.
  • Track updates and reply to our team in one place.
  • Attach files (screenshots, logs) to speed up diagnosis.
  • View ticket history and resolutions anytime.

Before you open a ticket (faster answers)

  • Check your order email for license details and instructions.
  • Restart and re-open the loader or tool after updating.
  • Disable overlays/conflicts (recorders/overlays can interfere).
  • Whitelist your tool in antivirus and Windows Security.
  • Gather info: order ID, Windows version, error message, and what you tried.

Common topics we handle

  • Account access & password resets
  • Order & billing questions
  • Loader/installer errors
  • HWID & device changes
  • Feature usage and settings (aim, ESP, visibility checks, etc.)
  • Performance & stability issues