Antivirus or SmartScreen Blocked the Launcher: Restore & Allow-List
Summary
If your download or launcher/loader is missing, won’t open, or Windows shows warnings, your security software likely quarantined or blocked it. This guide shows you how to restore the file, allow-list it safely, and re-test. Do not permanently disable protection – only pause long enough to confirm the fix. Once the launcher works, you can use your cheat products (e.g., aimbot/ESP) as normal.
Common problems
- Download disappears or is deleted after a few seconds
- “Threat found / quarantined / blocked” messages
- Windows SmartScreen: “Windows protected your PC”
- Launcher opens and closes immediately / silently fails
- Update loop or “file missing” during launcher start
Quick fix (2 minutes)
- Check Status → see Reading the Status Page.
- Restore anything quarantined in your AV.
- Allow-list the launcher/loader (and its folder).
- Re-run the launcher. If it works, re-enable real-time protection.
If it still fails, follow the steps below.
Step-by-step fix
1) Restore the file from quarantine
- Windows Security (Defender):
- Open Windows Security → Virus & threat protection → Protection history.
- Find the recent action on your file → Allow or Restore.
- Third-party AV/EDR (Bitdefender, Kaspersky, ESET, etc.):
- Open the app → go to Quarantine/Threats → Restore the blocked item.
- If prompted, Create an exception at the same time.
If you aren’t sure which tool blocked it, check the taskbar notifications and the app’s recent events/logs.
2) Allow-list (add exclusions) – Windows Security
- Windows Security → Virus & threat protection → Manage settings.
- Scroll to Exclusions → Add or remove exclusions.
- Add an exclusion for the launcher/loader file and the install folder.
- Re-run the launcher.
Only keep protections paused long enough to confirm the fix, then turn them back on.
3) Allow-list – common third-party AV (general pattern)
For Bitdefender / Kaspersky / ESET / etc.:
- Add exceptions for the launcher file and the install folder.
- If there’s a behavior blocker / ransomware shield, add the same exclusions there.
- Save/apply, then retry the launcher.
4) Handle Windows SmartScreen safely
If you see “Windows protected your PC”:
- Click More info → Run anyway (after verifying source).
- If your browser flags the download, choose Keep → Keep anyway, then scan locally.
5) Do a clean reinstall (if the first download was blocked mid-way)
A partial download can cause update loops or missing files.
- Try a clean reinstall (remove, redownload, reinstall).
- Re-run the launcher and let it complete any updates uninterrupted.
6) Baseline re-test
- Close overlays/recorders (Discord/Steam/NVIDIA/AMD/OBS/RTSS) per Overlay & Capture Conflicts.
- Ensure the title isn’t Updating/Down on the Status page.
- Start the launcher again (admin only if your environment requires it).
Good to know (why this happens)
- Heuristics & cloud reputation: Fresh executables can be flagged until enough users run them without issues.
- EDR/“safe banking” shields: Some suites block anything that touches games or overlays; exclusions are required.
- Browser filters: Chrome/Edge/Firefox may warn on rare downloads; you can keep/scan locally, then run.
If it’s a corporate/security-locked PC
Some enterprise tools prevent user exclusions. If you’re on a managed device (work/school), you may not be able to run game-adjacent software. We recommend using a personal, supported Windows environment.
Still blocked? Send details to Support
Include:
- Your Windows version and GPU driver
- Which security tool blocked it (screenshot of the alert if possible)
- Whether you restored and allow-listed (file + folder)
- What you tried from this page, in order
Then use Open a Ticket.