View Categories

Antivirus or SmartScreen Blocked the Launcher: Restore & Allow-List

Summary

If your download or launcher/loader is missing, won’t open, or Windows shows warnings, your security software likely quarantined or blocked it. This guide shows you how to restore the file, allow-list it safely, and re-test. Do not permanently disable protection – only pause long enough to confirm the fix. Once the launcher works, you can use your cheat products (e.g., aimbot/ESP) as normal.

Common problems

  • Download disappears or is deleted after a few seconds
  • “Threat found / quarantined / blocked” messages
  • Windows SmartScreen: “Windows protected your PC”
  • Launcher opens and closes immediately / silently fails
  • Update loop or “file missing” during launcher start

Quick fix (2 minutes)

  1. Check Status → see Reading the Status Page.
  2. Restore anything quarantined in your AV.
  3. Allow-list the launcher/loader (and its folder).
  4. Re-run the launcher. If it works, re-enable real-time protection.

If it still fails, follow the steps below.

Step-by-step fix

1) Restore the file from quarantine

  • Windows Security (Defender):
    • Open Windows SecurityVirus & threat protectionProtection history.
    • Find the recent action on your file → Allow or Restore.
  • Third-party AV/EDR (Bitdefender, Kaspersky, ESET, etc.):
    • Open the app → go to Quarantine/ThreatsRestore the blocked item.
    • If prompted, Create an exception at the same time.

If you aren’t sure which tool blocked it, check the taskbar notifications and the app’s recent events/logs.

2) Allow-list (add exclusions) – Windows Security

  1. Windows SecurityVirus & threat protectionManage settings.
  2. Scroll to ExclusionsAdd or remove exclusions.
  3. Add an exclusion for the launcher/loader file and the install folder.
  4. Re-run the launcher.

Only keep protections paused long enough to confirm the fix, then turn them back on.

3) Allow-list – common third-party AV (general pattern)

For Bitdefender / Kaspersky / ESET / etc.:

  • Add exceptions for the launcher file and the install folder.
  • If there’s a behavior blocker / ransomware shield, add the same exclusions there.
  • Save/apply, then retry the launcher.

4) Handle Windows SmartScreen safely

If you see “Windows protected your PC”:

  • Click More infoRun anyway (after verifying source).
  • If your browser flags the download, choose KeepKeep anyway, then scan locally.

5) Do a clean reinstall (if the first download was blocked mid-way)

A partial download can cause update loops or missing files.

  • Try a clean reinstall (remove, redownload, reinstall).
  • Re-run the launcher and let it complete any updates uninterrupted.

6) Baseline re-test

  • Close overlays/recorders (Discord/Steam/NVIDIA/AMD/OBS/RTSS) per Overlay & Capture Conflicts.
  • Ensure the title isn’t Updating/Down on the Status page.
  • Start the launcher again (admin only if your environment requires it).

Good to know (why this happens)

  • Heuristics & cloud reputation: Fresh executables can be flagged until enough users run them without issues.
  • EDR/“safe banking” shields: Some suites block anything that touches games or overlays; exclusions are required.
  • Browser filters: Chrome/Edge/Firefox may warn on rare downloads; you can keep/scan locally, then run.

If it’s a corporate/security-locked PC

Some enterprise tools prevent user exclusions. If you’re on a managed device (work/school), you may not be able to run game-adjacent software. We recommend using a personal, supported Windows environment.

Still blocked? Send details to Support

Include:

  • Your Windows version and GPU driver
  • Which security tool blocked it (screenshot of the alert if possible)
  • Whether you restored and allow-listed (file + folder)
  • What you tried from this page, in order

Then use Open a Ticket.